• Visit www.cigna.co.uk/members
• Enter your Cigna ID number – you’ll find it in your welcome email
• Click ‘create account’ and you’ll be prompted to enter your personal information, set your security questions and create your password
• You can now login to the Cigna member portal
• Simply use the same Cigna ID and password to access the Cigna Wellbeing^® app on your phone.

Download the free app by searching for ‘Cigna Wellbeing’

Once you've downloaded the app, you'll see the new app icon on your smartphone. Then simply follow these steps:

• When you open the app, select ‘Cigna UK member’
• You'll then see the welcome screen where you can enter your Cigna ID number and your member portal password
• You have an option to click ‘Remember me’ so you will be prompted to only enter your password every time you go back to log into the app
• Click ‘Log In’ and you’ll be prompted to accept the app T&Cs and privacy policy the first time you access the app.

Then you're all set to arrange a consultation by phone* or real-time video chat and speak to a licensed doctor. You can also access the tools and coaching you need for a healthier you.

*We always recommend that you book your phone consultation by selecting the 'request a call for later' option. There's also a direct phone number displayed in the app but please be aware that calling this number will incur long distance charges.

So, what are you waiting for?

Download the free app to your mobile device today and let’s get you started.

To use the app, you must be registered with the Cigna member portal. If you’ve already registered, simply login to the Cigna Wellbeing® App with the same Cigna ID number and password.