If you’re GP has referred you for physiotherapy, chiropractic treatment or osteopathy, or if your referral relates to mental health treatment, then you need to call us for authorisation before starting treatment. If you’ve started treatment before calling us, your claim may not be paid.
If you don’t have a GP referral for physiotherapy or mental health treatment, then you can refer yourself to one of our partner providers. You also have the option to refer yourself to your own choice of osteopathic or chiropractic therapist.
If you don’t have a GP referral for physiotherapy or cognitive behavioural therapy, then you can refer yourself to one of our partner providers:
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refer self to a wide range of emotional wellbeing support services |
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Please remember to check your plan details to make sure you are eligible for this cover and to see if any limits apply. You should always contact us to check your cover before going ahead with any treatment.
Useful resources
Here are some useful resources you might like to explore to help you:
There are also various tips and exercises to help you stay healthy at work:
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