Cigna enhances benefits to promote mental health in the workplace

Cigna recently improved its psychiatric benefit to offer a full refund on outpatient psychiatric care, and up to £15,000 for inpatient and day case treatment. This follows the recent introduction of their condition management guides, designed to improve understanding and management of mental health conditions. 

For treatment of addictions, Cigna has teamed up with expert providers to offer an alternative to traditional inpatient detox and rehabilitation programmes.  Through a combination of Home Detox and Rehabilitation on an outpatient basis, patients can now benefit from the course of treatment in a setting that will be most successful for them.  

Cigna is also introducing online therapy or Computerised Cognitive Behavioural Therapy for mild to moderate anxiety and depression.  This offers choice to customers who may prefer an online course to traditional face-to-face Cognitive Behavioural Therapy.  Each of these enhancements reflects the latest research and guidelines for clinical best practice provided by the National Institute for Health and Clinical Excellence (NICE). 

Cigna’s Head of Product Management, Kirsty Jagielko says:

“We reviewed our cover in line with NICE guidelines and looked to the market for innovative care pathways.  The most appropriate and effective means for treating mental health conditions is in most cases within the outpatient setting via cognitive behavioural therapy so we’re delighted to now be able to offer full refund for appropriate treatments. There are conditions that benefit from a blended approach of inpatient, day case and outpatient treatment so it was important to reflect that in our new in patient benefit limit.  These enhancements represent our ongoing commitment to supporting patient choice and the most appropriate care for all our customers.”